The GTCs apply to:
The holiday home „Mein Stall“, Boomberge 12a, 46325 Borken, Germany
All prices are inclusive of 7 % VAT. These terms and conditions are accepted by the guest by transferring the deposit or the rent.
The booking of the holiday flat is a rental contract within the meaning of §§ 535 BGB. The landlords are Mike and Marion Tubes, Boomberge 12, 46325 Borken. The tenant is the person whose name appears in the booking confirmation or the address type of the e-mail booking confirmation.
A binding booking is made either directly with us or through the booking process via an intermediary portal (such as FeWoDirekt, Booking, etc.):
Direct booking: If the guest enquires directly with us verbally, we send a non-binding offer. After verbal, telephone or written agreement, or when booking via our website, we send a booking confirmation by e-mail, which regulates the details and sets a date by which the first payment must be made. The holiday accommodation is booked for you from this point of agreement. The rental contract, which is binding for both parties, exists from this point in time.
Booking via an intermediary: If the guest books via an intermediary portal, the deviating regulations apply there.
The rent is calculated per night in the holiday home for a maximum of 4 persons, the costs of the final cleaning are listed separately. This agreed rent must in any case be received in full on our bank account at least 30 days before arrival. Only then will the guest receive detailed travel information and the access code for the front door by e-mail.
Utilities for electricity, water, internet are included.
The rental price includes a booking fee of 49 EUR. This covers our expenses for booking and unbooking as well as payment processing.
For bookings via an intermediary: If the guest books via an intermediary portal, the deviating regulations apply there.
The holiday home is handed over by the landlord in a tidy and clean condition with complete inventory - as described in the offer or in the travel information. If there are any defects or if they occur during the rental period, the landlord must be informed immediately. House rules apply for the period of use; these are available in the holiday home.
Our claim is to offer our guests our holiday home with its equipment and surroundings in photos and descriptions as they are in reality. However, pictures and descriptions are always only snapshots and only show extracts.
Guests of the holiday home have access to a washing machine in the bathroom, for which we charge a surcharge of € 5 per wash, to be paid on departure.
A fireplace is available for guests in the holiday home. Guests are obliged to read the instructions for use and liability displayed in the holiday home before using it for the first time (see house rules).
An information folder "Things to know" is available for our guests in the holiday home. It contains important telephone numbers and information on how to handle the house and inventory.
We offer our bed linen for an extra charge.
Special offers (wellness, egg service, bike rental) can be added depending on the offer and surcharge.
The rental period begins at 3 pm on the day of arrival. It includes the use of the holiday home on the day of departure until 11 am. Arrival before 3 pm or departure after 11 am is possible by arrangement with us. The guest enters the holiday home with the help of an access code for the front door.
If there are delays in our planned schedule due to a late departure that has not been agreed in advance, we will charge the guest EUR 50 per hour or part thereof. The amount is due immediately in cash.
Unless otherwise agreed, the guest has booked the holiday home for a maximum of 4 persons. Only the number of guests fixed in writing in the booking or agreed verbally before arrival may use the holiday accommodation. The number of persons may not exceed the number of sleeping places booked. If we find more people on arrival, during the holiday or on departure than agreed, we will terminate the contract verbally with immediate effect and the guest's entitlement to further use of the holiday accommodation will expire immediately without the guest being entitled to a refund of the rental payment made.
Our guests are obliged to take care of the rented property, to treat the holiday home, the inventory and the outdoor facilities with care and to follow our house rules, which are visibly displayed in the "Things to know" guest folder in the holiday home. Guests undertake to leave the holiday home tidy, neat and swept clean on departure and to inform us as the landlord of any damage that has occurred before departure.
We rent out our holiday home as pet hair free - with this we would also like to make a nice holiday possible for those who are allergic to pet hair. Therefore, pets are not allowed on the grounds and in the houses. If we discover upon arrival or during the holiday that the guest has violated this house rule, we will terminate the contract verbally with immediate effect and the guest's claim to further use of the holiday home will expire. The guest is not entitled to a refund of the rental payment made. In addition to the agreed final cleaning costs, the guest will be charged a lump sum of 200 EUR for the additional expenditure in the final cleaning, which is due immediately in cash. The same applies if we discover after departure that there was obviously a pet in the house.
Smoking is strictly prohibited in the holiday home. Smoking is also prohibited in the entrance area with the door or window open. If we as the landlord find that this agreement is not or has not been adhered to, we will terminate the contract verbally with immediate effect and the guest's entitlement to further use of the holiday accommodation will cease immediately without entitlement to reimbursement of the rental payment made. In addition to the agreed final cleaning costs, the guest will be charged a lump sum of 200 EUR for the additional expenditure in the final cleaning, which is due immediately in cash. The same applies if we discover after departure that there has obviously been smoking in the house. We will also charge for any consequential damage without having to provide further proof.
As landlord, we are obliged by law (§535 Para. 1 Sentence 2 BGB) to maintain the rented property for the entire duration of the contract in a condition that enables the guests as tenants to use it in accordance with the contract and through which the guests are not endangered. This obligation to maintain use includes the obligation to maintain and repair the rented property. We as landlord shall take such measures as a prudent and reasonable person, exercising caution within reasonable limits, would consider necessary and sufficient to protect others from harm. Should the guests themselves recognise a situation of danger, they are obliged to take remedial action themselves and to inform us as landlords of this.
We as landlord are not liable for the failure of water, electricity including electrical appliances or the internet connection, although we will always do everything in our power to avoid this failure. In these cases, the tenant undertakes to contact us immediately. Complaints made only at the time of departure cannot be considered.
As tenants, guests are not liable for minor damage, such as broken glass or the like. However, guests are liable for major damage to the house and inventory. They are also liable for considerable soiling of the house, as well as for missing furnishings. The guest is liable in particular for direct damage caused by smoking in the holiday home and for all consequential damage arising from this, e.g. for the fact that the house cannot be rented out for a certain period of time and we have to organise alternative accommodation for subsequent guests. The guest is liable in particular for damage caused by improper use of the fireplace or incorrect operation of the fireplace.
Guests will be charged for the cost of new purchases, cleaning, repairs, etc.
Guests are responsible for the supervision of their children. Guests are also responsible for the use of candles, cooker and bake oven. These should never be left unattended. Any damage caused by fire is the responsibility of the guest.
We, as the landlord, allow the guests to share the use of the operated internet access via WLAN – exclusively for the duration of the stay in the holiday home. This service can be revoked by the landlord at any time. All access data provided are for your personal use only. It is not permitted to allow third parties to use the internet network. The guest is obliged to keep the access data secret. The four-tenant reserves the right to block access to certain sites or services via the WLAN, such as sites that glorify violence, pornographic sites or sites that charge a fee. All end devices that log in during the stay will be logged. The owner expressly points out that there is a risk that harmful software may be installed on the end device when using the internet network. The use of the internet network is at the guest's own risk. The guest is obliged to comply with applicable law during his stay in our holiday home, i.e. in particular: not to use the internet network to retrieve or disseminate immoral or illegal content; not to reproduce, disseminate or make accessible any goods protected by copyright; to comply with applicable youth protection regulations, not to send or disseminate any harassing, defamatory or threatening content; and not to use the internet network to send mass messages (spam) and/or other forms of unauthorised advertising. In particular, the following is prohibited: illegal downloading of image files, music and films or their publication on the Internet; visiting Internet sites whose content is subject to criminal prosecution (e.g. child pornography); disseminating illegal content (e.g. insults, incitement of the people) and the use of chargeable mobile services (films, photos, etc.).
The guest indemnifies the landlord against all damages and claims of third parties which are based on an illegal use of the internet network by the guest. This also includes costs and expenses associated with the claim or its defence.
After the conclusion of the contract, the contract is binding for both parties.
In the event of force majeure or legal travel bans, we cancel direct bookings after prior consultation with the guest. We only accept rebookings for specific periods of time; the travel price already paid will be credited against this. In the event of a cancellation, we will refund the travel price to the guest minus the booking fee of EUR 49. We are not liable for any claims for compensation, nor for the costs of any travel cancellation insurance that may have been taken out.
In all other cases (illness, operational, personal reasons, etc.), the guest can cancel his/her trip in writing by email or by telephone. Cancellation up to 30 days before arrival is free of charge. In this case, we will refund the hirer the price paid for the trip up to that point, minus the booking fee of EUR 49. In case of a notification from 30 days before the start of the rental period, a cancellation fee is due, from 7 days before the start of the rental period, the entire travel price according to the booking confirmation is due.
Cancellation outside the 30 days before the start of the rental period: 49 EUR booking fee incl. VAT.
Cancellation within 30 days before the start of the rental period: 40 % of the rental price incl. VAT.
Cancellation within 7 days before the start of the rental period: 100 % of the rental price incl. VAT.
We will charge the cancellation fee. We recommend that you take out travel cancellation insurance.
In case of early departure, the remaining days will be charged in full and will not be refunded.
After the conclusion of the contract, the contract is binding for both parties.
If the guest wishes to cancel his/her booking made via an intermediary portal (FeWo Direkt, Booking) in the event of legal travel bans or for other reasons (illness, operational, personal reasons, etc.), he/she must cancel his/her booking with the respective intermediary. We as hosts can only take further steps once we have received the cancellation from the intermediary portal. As a rule, our cancellation conditions from point 15 apply; we would like to point out that other, stricter cancellation conditions may apply in some cases.
If the payment was processed directly through us, we will refund the travel price paid up to that point in accordance with the cancellation conditions, minus the commission charged by the agent if applicable.
In the case of Booking, FeWo Direkt or Airbnb, the reversal of the travel price runs through the intermediary portal, as we as hosts do not receive any payouts until arrival. In some cases, the intermediaries retain commissions or service fees, the reimbursement of which we have no influence on.
In case of early departure, the remaining days will be charged in full and will not be refunded.
Should one or more provisions of these GTC become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision which comes as close as possible to the economic purpose pursued by the invalid provision.
The law of the Federal Republic of Germany applies to our terms and conditions and to the entire legal relationship between us and you as our tenants. The place of jurisdiction is Borken, Westphalia, Germany.
Borken, 01.02.2023 (General Terms and Conditions (German))